Website terms

The short version

• The free tools give estimates, not advice. Check important decisions with SARS, SASSA, the UIF or a professional.
• Packs are document templates and guidance customised to your written answers. They are not legal or financial advice and we are not a law firm.
• Fixed prices mean the price on the site is what you pay, with government fees included or shown at cost where stated.
• South African law applies.

The free tools

The calculators on this site are provided free, for general information. They use official rates and formulas which we check against the sources cited in our code, but legislation changes and every situation has detail a calculator cannot see. Results are estimates only. Decisions about tax, retirement, withdrawals, benefits or grants should be confirmed with the relevant authority (SARS, SASSA, the UIF, CIPC or the Compensation Fund) or a licensed professional. We accept no liability for decisions taken on the strength of a calculator result.

Packs and services

Compliance packs are template documents and guidance customised to the written answers you give in our questionnaire. Services are administrative: we prepare and submit registrations and filings to government bodies on your instruction. We are not a law firm, not registered auditors and not a licensed financial services provider, and nothing we deliver constitutes legal, audit or financial advice. Where your situation needs an attorney or licensed advisor, we will say so.

You are responsible for the accuracy of the information you give us; filings are prepared from your answers. Government processing times are outside our control, and we quote typical times in good faith without guaranteeing them.

Prices and payment

Prices shown are fixed and in South African rand. Where a government fee applies, the page says whether it is included or added at cost; there are no other charges. Payment is by EFT on delivery of the pack or completion of the service, against our invoice. If a government body rejects a filing for a reason within our control, we fix and resubmit at no charge; if the reason is outside our control (for example information you provided), we tell you what is needed and resubmit once corrected.

Refunds and revisions

Each pack includes one round of reasonable revisions within 14 days of delivery. Because packs are customised digital work, they cannot be returned once delivered; if we have materially failed to deliver what a page describes, we will put it right or refund the price. Consumer rights under the Consumer Protection Act and ECTA are not limited by these terms.

Intellectual property

You may use delivered documents freely inside your own business, including editing them. You may not resell our templates or documents as products, and the site's content and calculators remain ours.

Liability

To the extent the law allows, our liability for any claim connected to the site, a pack or a service is limited to the price you paid us for the item concerned. Nothing in these terms limits liability that cannot lawfully be limited.

General

These terms are governed by South African law. If any part is unenforceable, the rest stands. These terms were last updated on 22 August 2026; the version on this page at the time of your order applies to that order.