Privacy policy
We sell POPIA compliance, so our own privacy policy had better be exemplary. Here it is, in plain English.
The short version
- The calculators run entirely in your browser. What you type into them never reaches us or anyone else.
- The site sets no cookies and shows no consent banner because none is needed.
- We collect personal information only when you email us to order, and we use it only to deliver what you ordered.
- We never sell or share your information for marketing.
Who we are
ProperSA (propersa.co.za) provides free financial calculators and fixed price compliance packs and business services for South African small businesses. For this website, ProperSA is the responsible party under the Protection of Personal Information Act 4 of 2013 (POPIA). Our information officer can be reached at privacy@propersa.co.za.
What we collect, and when
Using the free tools: nothing. Every calculator runs in your browser using JavaScript served from this site. The figures you enter are never transmitted, logged or stored by us.
Visiting the site: we use Cloudflare Web Analytics, a privacy first service that counts page views without cookies, without fingerprinting and without tracking you across sites. It gives us aggregate numbers (which pages are read, from which country) and cannot identify you. Our web host also keeps standard server logs (IP address, pages requested, time) for security, retained briefly.
Ordering a pack or service: when you email us, we receive your email address, your name and the answers you give in the questionnaire. Some services need more: certified ID copies for CIPC filings, payroll figures for registrations. We collect only what the specific service requires.
WhatsApp: if you choose to contact us on WhatsApp, WhatsApp's own privacy policy also applies to that conversation.
What we do with it
We use your information to deliver the pack or service you ordered, including submitting filings to CIPC, SARS, the Department of Employment and Labour or the Compensation Fund on your instruction; to invoice you; and to answer your questions. The legal basis under POPIA is performing our contract with you. We do not use your information for marketing unless you have explicitly asked to hear from us, and we never sell it.
Who sees it
Our email and document storage providers process data on our behalf as operators under POPIA, bound by their agreements with us. Government bodies see what a filing requires, because that is the service. Nobody else, unless the law compels us.
How long we keep it
Order records and delivered documents are kept for five years, in line with tax record keeping requirements, then deleted. Certified ID copies collected for a filing are deleted within 90 days of the filing completing. Questionnaire emails you sent but never converted into an order are deleted within 12 months.
Your rights
Under POPIA you may ask what we hold about you, ask us to correct or delete it, object to processing, and complain to the Information Regulator (South Africa) at POPIAComplaints@inforegulator.org.za. Email privacy@propersa.co.za and we respond within a reasonable time, normally well inside the Act's timelines. Our PAIA manual is available on request from the same address.
Security and changes
The site is served over HTTPS. Order information lives in access controlled mailboxes and storage, not on this website; the website has no database and no login. If we change this policy we will change the date below, and material changes will be noted on this page.
Last updated: 22 August 2026.