NCR credit provider registration
If you lend money, sell on instalments, rent to own, run a pawn shop or charge interest on loans to staff, the National Credit Act says you are a credit provider, and since November 2016 every credit provider must be registered with the National Credit Regulator, whatever the size of the book. An unregistered loan is void and the court can order you to give back everything the borrower paid. We prepare the application, the declarations and the proofs, lodge it and chase it, then keep the yearly filings in order.
NCR credit provider registration costs R1 990 at ProperSA. That is our fixed service fee; government and authority fees are charged at cost on top. If you give us everything we ask for and we still fail to deliver what this page promises, we refund our fee; a refusal by the authority is not refundable.
Independent paperwork service. ProperSA is an independent private company, not the National Credit Regulator. Form 2 is free on the NCR website and you can apply yourself by email. Our fee pays for the application and every supporting document to be prepared correctly the first time, the directors’ declarations and police clearances arranged, the lodging and the follow up until the certificate is issued, and the starter documents a new credit provider must use from day one.
Who must register
- Anyone who extends credit for a charge. Section 40 of the Act requires registration once the total owed under your credit agreements exceeds the threshold, and the Minister set the threshold at nil in Government Notice 513 of 11 May 2016, effective six months later. One agreement with interest or a fee is enough: cash loans, instalment sales, rent to own, pawn transactions, vehicle finance, and staff loans that carry interest.
- Not incidental credit. Interest or a late fee on an ordinary account for goods or services, charged only because the customer paid late, is an incidental credit agreement, and section 40 excludes it. A supplier who only does that does not register, although the interest is capped at 2% a month.
- Not loans outside the Act. Loans between family members who depend on each other, a shareholder’s loan to their own company, loans to a company with assets or turnover of R1 million or more, and interest free, fee free loans fall outside the registration duty.
- Natural persons and entities alike. The NCR registers individuals, companies, close corporations, trusts, partnerships and co-operatives. Every person who manages or controls the business signs the disqualification declaration and supplies a police clearance.
- Who cannot register. Section 46: an unrehabilitated insolvent, anyone under 18, anyone removed from an office of trust for dishonesty, a director of a lender that was deregistered, and anyone imprisoned in the past ten years for theft, fraud, forgery, perjury, corruption, a violent crime or an offence under the Act.
What the NCR charges, and what unregistered lending costs
| Item | Amount | When |
|---|---|---|
| Application fee | R550 | With the application |
| Registration fee, loan book under R250 000 | R1 000 | With the application, then every year by 31 July |
| Registration fee, book R250 000 to R500 000 | R1 500 | As above |
| Registration fee, book R500 000 to R1 million | R2 000 | As above |
| Registration fee, book R1 million to R5 million | R2 500 plus 0,1% of the amount over R1 million | As above |
| Branch fee | R250 per premises | With the application, then every year |
| Late renewal penalty | 10% within 15 days, 20% after that, then the registration lapses | After 31 July |
A new lender with one branch and a book under R250 000 pays the NCR R1 800 at application and R1 250 every July. These fees come from Government Notice 514 of 11 May 2016 and are paid to the NCR, never to us.
- The agreement is void. Section 89: an agreement by a credit provider that should have been registered is unlawful, and the court or Tribunal must make a just and equitable order starting with voiding it from the day it was signed.
- The money goes back. In April 2025 the Supreme Court of Appeal in The Loan Company case upheld an order that an unregistered pawn broker return the consumers’ goods or their value and everything paid above the loan amount, with a fine of R250 000.
- Fines. Section 151 allows an administrative fine of up to 10% of the previous year’s turnover or R1 million, whichever is greater.
What is included
Registration, R1 990.
- A written check first: whether what you do is a credit agreement at all, which of your products the Act covers, and which registration category and branch count apply, so you pay the NCR the right amount
- Form 2 completed in full for the entity: legal status, premises, the credit products you will offer, your auditor or accounting officer, and the section 48 commitments on combating over indebtedness and B-BBEE
- Part 7, the disqualification declaration, prepared for every director, member, trustee or partner, with the SAPS criminal record consent
- The police clearance certificates arranged for each of them, with the fingerprint appointment instructions and the courier route, because the NCR will not accept one older than six months
- The supporting pack assembled: CIPC documents, share certificates, certified identity documents, the resolution authorising the application, the stamped bank letter and the SARS registration proof
- The NCR fees calculated and the payment reference prepared so the proof of payment matches the application
- Lodged by email with the Regulator’s registrations office under your signed authority, every query answered within the fifteen business days the Regulations allow, and the proposed conditions reviewed with you before you sign them
- Your NCRCP certificate filed in your client portal, with the display and numbering duties explained
- A starter kit for day one: the pre agreement statement and quotation on the prescribed Form 20, the affordability assessment procedure under regulation 23A with the income and expense checks, the section 129 default notice, and a one page sheet of the interest, initiation fee, service fee and credit life caps for each credit type
Annual renewal and returns, R1 490 a year.
- The renewal fee calculated on your current book and branches, paid before 31 July with the proof sent to the NCR’s fees office, so the registration never lapses
- The Form 39 statistical return for the calendar year prepared from your loan register and filed by 15 February
- The annual compliance report questionnaire completed with you and the Form 40 financial and operational return prepared, both filed within six months of your financial year end with your financial statements and your accountant’s assurance report
- Any change of directors, premises or products notified to the NCR on the right form
- The year’s dates in your diary with a reminder before each one
What we do not do
- We do not take the fingerprints. Each director attends the police station or an accredited provider in person for the clearance; we book and track it.
- We do not prepare the financial statements or the assurance report. Those are your accountant’s work under regulations 65 and 68; we coordinate and file them.
- We do not register you with the Financial Intelligence Centre in this fee. A credit provider is also an accountable institution under item 11 of Schedule 1 to the Financial Intelligence Centre Act and must register there and keep a risk management and compliance programme. Ask us for a written quote.
- We do not promise a date. The NCR decides on its own timetable; our part is lodged within two business days of your documents and chased until it is done.
How ordering works
- Order online with the button below and pay securely by card or instant EFT (PayFast), or wait for the EFT invoice.
- Complete the questionnaire in your client portal: the entity, the people in control, the premises, the credit products and the expected size of the book. Upload the CIPC documents, identity documents and a bank letter or statement.
- We send each director the clearance instructions and the Part 7 declaration to sign, complete Form 2 and the supporting pack, and give you the NCR fee reference to pay.
- We lodge, answer the Regulator’s queries, review the conditions with you, and file the certificate in your portal with the starter kit. The yearly service then takes over if you ordered it.
Not sure whether your product counts as credit under the Act? Ask us first and you get a written answer within one business day.
What we will need from you
- The entity’s CIPC registration documents and share certificates, or your identity document if you register in your own name.
- Certified identity documents for every director, member, trustee, partner or shareholder.
- A police clearance certificate not older than six months for each person in control. We arrange it; each person attends for fingerprints.
- A signed and stamped bank letter confirming the business account, or a stamped bank statement not older than six months.
- Proof of SARS registration, which is the notice of registration from eFiling.
- Your accountant’s details: firm, practice number and professional body, which Form 2 asks for.
- The premises you will lend from and the credit products you will offer, with the expected size of the loan book in the first year.
The rules you lend under once registered
Registration is the gate; these are the rules behind it, all from the National Credit Regulations as amended in 2015 and 2017. The starter kit puts each of them into a document you can use.
| Credit type | Maximum interest | Maximum initiation fee |
|---|---|---|
| Short term credit (up to R8 000, up to six months) | 5% a month on the first loan in a year, 3% a month on later loans | R165 plus 10% of the amount over R1 000, capped at R1 050 |
| Unsecured credit | Repo rate plus 21% a year | R165 plus 10% over R1 000, capped at R1 050 |
| Credit facility | Repo rate plus 14% a year | R165 plus 10% over R1 000, capped at R1 050 |
| Mortgage | Repo rate plus 12% a year | R1 100 plus 10% over R10 000, capped at R5 250 |
| Incidental credit | 2% a month | None |
- Service fee no more than R60 a month. Credit life insurance no more than R4,50 per R1 000 of the outstanding balance, R2 per R1 000 on a mortgage.
- Affordability. Regulation 23A: three months of payslips or bank statements, the minimum expense table, and a credit bureau check within seven business days before you grant the loan.
- Before signing. A pre agreement statement and quotation on Form 20, binding for five business days.
- On default. A section 129 notice first, then at least twenty business days in default and ten after the notice before any court step.
- On every document. Your NCRCP number and registered status, and the certificate displayed at each premises.
Frequently asked questions
Do I have to register with the NCR if I only lend small amounts?
Yes. Section 40 of the National Credit Act requires anyone to register once the total owed to them under credit agreements exceeds the threshold, and the Minister set that threshold at nil on 11 May 2016, effective from 11 November 2016. One loan with interest or a fee is enough. The only carve out is incidental credit, which is interest or a fee charged on an ordinary account that was paid late.
What happens if I lend without being registered?
The agreement is unlawful and a court or the National Consumer Tribunal must make a just and equitable order, which starts with declaring it void from the day it was signed. In The Loan Company case the Supreme Court of Appeal in April 2025 confirmed an order that an unregistered pawn broker return the consumers’ goods or their value and everything they had paid above the loan amount, plus a fine of R250 000. Administrative fines go up to 10% of annual turnover or R1 million, whichever is greater.
What does the NCR charge?
An application fee of R550, a registration fee set by the size of your loan book, which is R1 000 for a book under R250 000, and a branch fee of R250 for each premises. A new small lender therefore pays R1 800 to the NCR at application. The same registration fee and branch fee are due again every year by 31 July.
How long does registration take?
The NCR’s own service target is to register within eight business days of receiving the signed conditions and the fee, but the full process from first document to certificate usually runs two to three months, mostly waiting for the police clearance certificates and the NCR’s queries. We lodge within two business days of your documents arriving and chase every step.
Does a company need to register, or can I register in my own name?
Either. The NCR registers natural persons, companies, close corporations, trusts, partnerships and co-operatives. Every person who manages or controls the business must sign the disqualification declaration and supply a police clearance, whatever the entity. A company does keep your personal estate separate from the loan book, so most lenders register one first.
What must I file every year after registration?
Four things. The renewal fee by 31 July, the Form 39 statistical return by 15 February, and within six months of your financial year end the compliance report questionnaire and the Form 40 financial and operational return, together with your financial statements and an assurance report from your accountant. Miss the renewal and the registration lapses, and everything lent after that is unlawful.
I lend to my staff and deduct it from their pay. Does this apply to me?
If the loan carries interest or a fee, yes: the Act has no exemption for employer loans and the Regulator has long treated them as credit agreements. An interest free, fee free advance recovered from salary is not a credit agreement under section 8 and needs no registration. If you want to charge interest, register, or keep the advances free.
Is there an online portal?
No. The Regulations allow electronic submission and the NCR takes applications by email to its registrations office, with the originals available on request. Proof of fee payment goes to a separate fees address with your reference. There is no self service portal, which is one reason applications are returned so often for missing pieces.
Usually ordered with it
- Company registration, R790. Most lenders register a company first so the loan book sits in it.
- Tax clearance PIN, R450. Proof of SARS registration and good standing for the application and for funders.
- POPIA compliance pack, R1 890. A lender holds identity numbers, payslips and bank statements; the Information Regulator expects the policies.
- Employment contract, R490. For the staff who will assess and collect.
Checked on 12 October 2026 against the National Credit Act 34 of 2005 as amended by Act 19 of 2014 (sections 4, 8, 40, 42, 45, 46, 48, 52, 89, 92, 129, 130 and 151), the National Credit Regulations (regulations 4, 23A, 42, 44, 63, 64, 66, 68 and 76), Government Notices 513 and 514 of 11 May 2016, the Regulator’s published registration requirements and Circulars 3 of 2023 and 3 of 2025, and The Loan Company (Pty) Ltd v National Credit Regulator, Supreme Court of Appeal, 8 April 2025. Fee bands above R5 million and the Regulator’s turnaround are not reproduced in full. The Regulator decides on registration and conditions; its decisions and timing are outside ProperSA’s control.