POPIA Starter
The five documents every SA business is meant to have in place, customised to your business in writing. Take the free ten question check below to see exactly where your gaps are.
What is included
- Privacy policy for your website and customers, in plain English
- PAIA manual, the document the Information Regulator expects every business to hold
- Consent and direct marketing wording for your forms and mailers
- Data breach response procedure with the Regulator notification steps
- Operator agreement template for suppliers who process your customer data
- Information officer registration guide with the Regulator portal steps
How ordering works
- Email us with the button below. You get our written questionnaire back the same business day.
- Answer in writing at your own pace. No calls, no meetings, everything on record.
- We customise the five documents to your answers and email the pack within three business days.
- Pay the fixed price on delivery by EFT. The price you see is the price you pay.
Frequently asked questions
Is POPIA compliance really required for small businesses?
Yes. POPIA applies to any business that processes personal information, which includes a customer list or employee records. Size does not exempt you; the Information Regulator can fine or issue enforcement notices against businesses of any size.
What documents do I need to be POPIA compliant?
At minimum: a privacy policy, a PAIA manual, consent wording where you collect data, a breach response procedure, and agreements with anyone who processes data for you. Those five are exactly what this pack covers.
Do I need to register an information officer with the Information Regulator?
Every business has an information officer by default, usually the owner or CEO. Registration on the Regulator portal is expected before the officer performs their duties, and the pack includes the step by step registration guide.
What is the penalty for not complying with POPIA?
The Regulator can issue enforcement notices, and offences can carry fines up to R10 million or imprisonment in serious cases. The more common cost is a complaint or breach you cannot answer because nothing was documented.
Is this pack a template or written for my business?
Both. The documents start from our templates, then we customise them to your questionnaire answers, your industry, what data you collect and who you share it with, before we send them.
The quiz is a self assessment and does not constitute a compliance audit. Free tools are estimates. Packs are templates and guidance, not legal or financial advice.